Refund And Return Policy

Order Cancellations/Refund

Once we receive return shipment, 100% refund will be initiated within 24 hours.

 If you have done online payment, your refund will be credited into your Bank account within 2 to 5 days.
 If you have done cash on delivery, you need to provide us your bank account no. , bank name and IFSC code. We will refund your amount via NEFT or IMPS within 2 to 5 days.
 You can also ask for refund in term of “PATEL KHADI BHANDAR cashback”, which you can use in future to buy other PATEL KHADI BHANDAR products.

Exchange:

Once return shipment is picked up from your premises, we will dispatch your exchange shipment from our warehouse. Exchange Your Standard size Garment with custom size Garment: If our standard sizes doesn’t fit you and you want Custom fit garment in exchange, then put your best fit garment
with your PATEL KHADI BHANDAR garment in your return shipment and our courier boy will pick it up from your premises.
We will construct your garment from the scratch according to your measurement and deliver it to you in 10 to 15 days. We will save your measurements for your future orders also.

For Custom Garments

We want to provide every customer a great experience. However, it is not very sustainable for us to offer returns and exchanges for a custom Garment as it is already manufactured according to your specifications and can’t be sold to anyone else. We will gladly replace items if they are defective or damaged. If you discover a manufacturing defect with a product you bought from our store, please send us an email at [email protected]  from the email you placed the order with. We also provide Free Alteration for 15 days, starting from the day you received your order